Cozi Family Organizer App FAQs

Once you create a Cozi account, you can access it securely from any computer at my.cozi.com, or from your mobile devices via the Cozi iOS and Android apps. Just click on Sign In, and enter the email address you added to your account, along with the password you created. Note: You and any other family members you add to your account will sign in using your own included email addresses and the one shared password.

Yes, when you create your Cozi account, please add the names and email addresses for each person you’d like to include. Each person would then be able to sign in using their own included email address and the shared account password. Note: If more than one person signs into an account using the same email address, reminders and appointment notifications won’t be delivered correctly, so please add a unique address for each person.

Cozi works well on PCs or Macs. Recommended browsers include current versions of Chrome, Firefox, Edge or Safari. The Cozi iOS app requires iOS8 or higher, and the Cozi Android app requires version 4.4 or higher.

From Cozi on the web, sign in at my.cozi.com, click on Calendar, click the blue plus icon. Next, click Create an event and enter the relevant appointment information. If you are a  Cozi Gold subscriber, you can add an event from the Calendar month-view, click on the day of the event and add relevant appointment information. From a desktop, you can use the mini-month calendar to advance to a start date (make sure you are looking at Agenda view and not Upcoming view) and click on the date and create an event.

Appointment reminders can be delivered by device notifications to iOS or Android devices, and/or via email. If a family member has the iOS or Android app installed and has device notifications turned on (the default), reminders will be sent by device notification. To receive Cozi reminders by device notifications, a person must have the Cozi app downloaded, be signed in using their own included email address, and authorize device notifications from Cozi. To receive Cozi reminders by email, a person would need to have an email address in the account and have the email delivery option turned on in the Cozi account settings. Note: A person must have a valid delivery method set up to be selected as a recipient of Cozi reminders. Just checking the delivery boxes for device notifications and emails won’t enable delivery unless the person has an email address in the account, and has device notifications enabled for Cozi.

Cozi offers daily and weekly agenda emails. To turn on daily and/or weekly agenda emails from your Cozi mobile app, go to the account settings page, tap on the name of the family member and check the boxes for daily and/or weekly agenda emails.To turn on daily and/or weekly agenda emails from the web version of Cozi, click on Settings in the left-side menu, click on Email notifications and choose daily and/or weekly agenda emails for each person. Note: To try to ensure that your email provider delivers your requested emails from Cozi, please add Cozi as an authorized contact/sender, with the address [email protected].

If you are trying to add a family member’s email address but you receive the message that the address is already in an account, it’s possible that the family member is already included in a different Cozi account or inadvertently created a separate Cozi account before you were able to add him to your account. In this case, please contact Cozi customer support for help with resolving this problem. In your message, please let us know the email address you use in your Cozi account and the email address you’re trying to add to the account.

If your family members are receiving your reminders, please ask them to open the Cozi app on their devices, click on Settings in the app, and confirm which family member is selected as the Device User. The person selected should be the person who is using that device.

If you downloaded the Cozi app to your new device but don’t see your expected data, it’s possible that you created a new account rather than signing into your existing account. This could happen if you click on Sign Up rather than Sign In, and if you then enter a different email address than the one included in your original account. To resolve this, please contact Cozi customer support. In your message, please include all possible email addresses you may have used in your original Cozi account, and please confirm the email address you’re currently using to sign in by opening the app and tapping on your name.

If you downloaded the Cozi app to your new device but don’t see your expected data, it’s possible that you created a new account rather than signing into your existing account. This could happen if you click on Sign Up rather than Sign In, and if you then enter a different email address than the one included in your original account. To resolve this, please contact Cozi customer support. In your message, please include all possible email addresses you may have used in your original Cozi account, and please confirm the email address you’re currently using to sign in by opening the app and tapping on your name.

Many app issues can be resolved by deleting and reinstalling the app. This process won’t negatively impact your Cozi data, since it’s stored on our secure servers rather than just on the app itself. When you download the app again, please click on Sign In and enter the email address you use in Cozi, along with the account password. If deleting and reinstalling the Cozi app doesn’t resolve the problem you’re experiencing, please contact Cozi customer support, and please provide details about the problem that’s occurring.

Cozi offers a free version and a subscription version. When you create a new Cozi account or download the Cozi app, you’ll automatically be using the free version of Cozi, which includes most Cozi features and is supported by ads and sponsors. If you would prefer not to see ads and would like access to additional features, you could subscribe to Cozi Gold (one subscription applies to all family members in an account) from Cozi on the web or from your Cozi iOS or Android app as an in-app purchase. To get a two-week free trial of Cozi Gold before purchase, please start your subscription from Cozi on the web. For more information about the different versions of Cozi, please see this page. Note: The free trial is only available for subscriptions started from the web version of Cozi, not from the Cozi mobile apps, since the app stores don’t offer the free trial option.

If you want to delete an account, please visit Cozi’s account deletion page and confirm your email address and shared family password. Once an account is deleted, all data for everyone included in the account will be permanently erased, and cannot be recovered.

Cozi Gold costs $39 USD per year, and one subscription applies to everyone in the account from all their phones, tablets and computers. Cozi Gold is ad‑free, and includes premium features such as mobile month view, extra reminders, new event notifications, calendar search, and priority support.

Subscriptions purchased from the Cozi iOS app can be canceled through Apple, and subscriptions purchased from the Cozi Android app can be canceled through Google Play. Subscriptions purchased from the Cozi website can be canceled from the Cozi website when signed in at my.cozi.com.

The calendar schedules date/time-specific events (like appointments or games). The to‑do list helps track tasks that aren’t tied to set times—such as chores or errands—and helps teams stay on top of non-event commitments.

Yes. Cozi provides printable views for calendars and shopping lists via the web interface. Look for “Printable Calendar” or similar options in the support/navigation menu.

Cozi offers read-only integration with Google, Outlook, and Apple Calendar. It’s also possible to add iCal URLs from other types of calendars, such as sports teams and school calendars. Visit here for information and instructions.

Cozi checks for updates to incoming iCal URLs about once an hour, or the next time after an hour that you open and refresh your Cozi Calendar. To prompt an update from your Cozi app, pull down on the Calendar screen to see the loading icon. To prompt a refresh from the Cozi website, reload the browser.

When you create a Cozi account, you could add your family members to the Settings screen. Once you’ve added their names and email addresses, they’ll be able to sign into the account using their own included email addresses and the one shared password for the account.

An email address can only be included in one Cozi account at a time. If you try to add a family member’s address but you receive an error, that means their address is included in another account, possibly created accidentally. To resolve this, they could delete the extra account to enable you to add their address to the account you’ve created. Or, you could reach our customer support team at cozi.com/contact-us so we can take care of this for you.

Yes, Cozi prioritizes security and uses industry-standard safeguards to ensure that all data is protected. All data is stored on our secure servers, and is encrypted end-to-end after sign in. Your account is also protected by your password.

If your calendar isn’t loading correctly in the Cozi app, you could delete the app, reinstall it from the App Store, and sign in again. Deleting the app will not delete any account data. When you sign in again after reinstalling the app, all your existing account data will load automatically.

Cozi’s shared Calendar is designed specifically for families, and can be shared by up to 12 people across all their phones, tablets and computers. Cozi’s color-coded Calendar shows everyone’s events, so your whole family will know where to be and when. It’s accessible from any device, and lets the whole family collaborate in one secure place. Cozi includes appointment reminders, change notifications and agenda emails to improve family communication.

Cozi offers printing from the Cozi website when signed in from a computer at my.cozi.com. To print your calendar from the Cozi website, click on Calendar, click on the print icon in the top right corner and select your options. You can print by month on one sheet of paper, or by week in a vertical list format.

Shopping lists in Cozi are automatically shared with everyone in the account. When you add or check off an item, Cozi syncs automatically syncs those changes across all devices. You can also print Shopping lists from the Cozi website at my.cozi.com, or send a list by email or text from the Cozi mobile apps.

To create a category in a list from the Cozi mobile apps, type the word in ALL CAPS, such as PRODUCE, DAIRY, BAKERY). From the Cozi website, click on the dots in the top right corner of the list, and click on Add A Section. Once you’ve created catetgories, you can add new items directly under that category by tapping on the +. You can also drag and drop items to different locations in a list.

You can create as many To Do lists as you like from your Cozi app or from the Cozi website. You can create categories in lists from the Cozi mobile apps by entering words in ALL CAPS, such as TODAY, NEXT WEEK, etc. From the Cozi website, click on the dots in the top right corner and select Add a Section. Once you’ve created categories, you could enter tasks directly under a header by tapping on the + next to the category name, or you could drag and drop tasks to different locations in the list.

Yes, Cozi offers a variety of pre-made lists, such as for packing, school supplies, routines and more. You can add these lists to your Cozi account automatically from https://www.cozi.com/list-library/. Once you add a list to your account, you can customize it to fit your needs, such adding or removing items, or renaming the list.

To add recipes to your Cozi Recipe Box, go to the Recipes tab in your Cozi mobile app or from the Cozi website, choose Add Recipe, then paste in a URL from a recipe site or manually enter your own recipe. You could also copy and paste the ingredients and prep steps into a new recipe form when signed in from the Cozi website. As you add recipes to your Cozi Recipe Box, you’ll have a good supply of recipes on hand for meal planning in Cozi.

Yes, you could add recipes to your Calendar from the Cozi mobile apps and from the Cozi website. From the iOS app, tap on Recipes, choose a recipe, tap on the calendar icon in the top right corner and choose your meal and date. From the Android app, choose your recipe and tap on the dots in the top right corner to select the meal and date. From the Cozi website, go to the Calendar, click on the orange Add button, and select Plan a Meal. With these options, you could create meal plans Breakfast, Lunch, Dinner and Snacks to view in the Calendar.

To reset your password, go to: https://my.cozi.com/password-reset. Resetting the password will cause all other family members in your account to become signed out, and you’ll need to tell them the new password so they can each sign back in using their own included email addresses in the account, along with the new password. Passwords should be at least 8 characters, and include at least one upper case letter, one lower case letter, and at least one number. Cozi passwords shouldn’t include characters such as @, %, *, etc.

You could delete your account from the bottom of the Settings screen. Cozi offers a 2-week grace period after deletion in case you change your mind. After that time, the account and all included data will be permanently deleted. If you delete your account to free up your address to be added to another Cozi account, your address could be added to that other account immediately after deletion. Deleting an account will delete it for everyone in the family, so please don’t delete an account if other family members still want to use it.

To set up appointment reminders, click on Remind in the appointment entry screen, and select the timing of your reminder. It’s possible to set one reminder per attendee per appointment in the free version of Cozi, and it’s possible to set up to three reminders per attendee per appointment in the Cozi Gold version of Cozi. To add reminders to an existing appointment, please click on the appointment to open it, tap on the edit icon, and then set and save your reminders. Reminders will be delivered at the times you select in advance of the start time/date of the event, such as one week ahead, one day ahead, or one hour ahead. Note: Only appointment attendees can receive reminders, so please add yourself as an attendee if you want to receive reminders for the event.

Appointment reminders and change notifications can be delivered by device notifications to iOS or Android devices, and/or by email. To receive device notification delivery, you and your family members should download the Cozi app, accept the prompt to authorize device notifications from Cozi, and each sign in using your own included email addresses and the one shared password for the account. To receive email delivery, go to your Cozi account Settings, tap on a name, make sure they have an email address listed, and and check the email delivery boxes. Note: A person must have a valid delivery method set up to be selected as a recipient of Cozi reminders or change notifications. Just checking the delivery boxes for device notifications and emails won’t enable delivery unless the person has a delivery method available.