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Privacy policy

Cozi is strongly committed to the privacy of all its users. We understand you value your family's privacy and we do too. We want you to always be confident that your Cozi experience is safe and secure. If you have any additional privacy or security questions after reading this information, please contact us.

 

What kind of information does Cozi collect from me and what does Cozi do with it?

Cozi collects five different types of information from you when you use the Cozi service, website or software.

 

  1. Personally Identifiable Information. Cozi is a personalized service and therefore we collect personally identifiable information from you. Personally identifiable information means any information that may be used to identify you, including, but not limited to, your name and email address. You provide us with this personally identifiable information voluntarily through optional submissions, such as registration forms and login pages. For example, to create an account with us and use Cozi, you are asked to submit some basic registration information including a valid email address and password. Also, you may choose to provide us with similar personally identifiable information about additional family members to enable others in your family to use your Cozi account. We use this personally identifiable information to identify each authorized user, provide and improve our services, customize your user experience, secure your account and prevent fraud. We also use your email address to communicate with you about Cozi's products and services, but you may choose to opt out of these mailings at any time.

    WE DO NOT SHARE PERSONALLY IDENTIFIABLE INFORMATION WITH THIRD PARTIES. The only exception is if you have specifically signed up to use a Partner Edition of our software or service (see below), if you have specifically signed up to use one of our Co-Branded Applications, or when we believe we are required to do so by law.
  2. Partner Edition. A Partner Edition is a version of our software or service that we have specially developed with a trusted Cozi business partner. The Partner Edition is specifically identified as a "Partner Edition" during the registration process. If you are using a Partner Edition, you will also see either (a) the following label: "Cozi * [Name of Partner] Edition" in the upper left corner of the software window or web browser when you are using the Cozi service or (b) a designation on the "Settings" page of your account. If you are unsure whether you are registered on a Partner Edition, please contact us at www.cozi.com/support and we will be happy to let you know. If you register for Cozi on a Partner Edition, we do not consider the business partner to be a third party under this policy, and we may share your personally identifiable information with only that business partner. The partner will abide by this Privacy Policy with respect to your information. Neither Cozi nor the partner will share your personally identifiable information with any other third parties for marketing purposes. We recommend that you also review our business partner's Privacy Policy found at their website for more information regarding their privacy practices.
  3. Co-branded. A Co-branded Application is a software or service that we have developed in partnership with another company or developer, who we consider to be a trusted business partner. The Co-branded Application is specifically identified by having the brand 'Cozi" in the application name or is distributed by the developer "Cozi". If you are unsure whether you have a Co-branded Application, please contact us at www.cozi.com/support and we will be happy to let you know. If you register for an account with the Co-branded Application, we do not consider the business partner to be a third party under this policy, and we may share your personally identifiable information with only that business partner. The partner will abide by this Privacy Policy with respect to your information. Neither Cozi nor the partner will share your personally identifiable information with any other third parties for marketing purposes. We recommend that you also review our business partner's Privacy Policy found at their website for more information regarding their privacy practices.
  4. Private Content. Private content includes your family's personal information that you voluntarily submit and Cozi collects to help you organize and manage your life and share with family. Private content includes calendar entries, shopping list items, family help, family journal entries, photos and other similar private information. Because you input private content into your own secured account, this private content is accessible only to you and other family members who have the password to your account. WE DO NOT SHARE PRIVATE CONTENT WITH ANY THIRD PARTY. The Cozi service includes relevant advertising and related links that may be based on the private content you have added to your account. We may provide third parties, such as advertisers, aggregated non-personally identifying information from your private content, so that they may deliver relevant advertising to you.
  5. Public Content. Public content includes any information you submit to Cozi outside of your secured account. For example, you may voluntarily provide information about yourself when you participate in Cozi sponsored public contests, message boards, blogs, or other community features that are accessible by general visitors and other users. This information is public content because people do not need a password to access or view this content on our site. This public content (including photographs and videos) that you choose to post outside of your secured account is not private.
  6. Non-Personally Identifiable Information. Cozi collects non-personally identifiable information from you as you use the Cozi software and service. Similar to other web services, Cozi automatically records information based on your account activity and use of our site or services. We do this to improve our service, and to customize content and advertising. We may use third parties to help us analyze non-personally identifiable information we obtain from you and to help us serve advertisements on the site. Third parties may also use the non-personally identifiable information for their business purposes, such as to report aggregate, non-personally identifiable information about the use of their services and technologies in connection with the Services. To stop certain companies from analyzing your data, click here.

    Cozi collects the following types of non-personally identifiable information, which we may share with third parties (or allow the third parties to collect the non-personally identifiable information directly) to help us operate the Cozi service or software, such as advertisers, ad serving vendors, and business partners.
  • Aggregated Data. Cozi collects user information and content (including private content) in the aggregate as you use our site and services to analyze our overall user demographics and usage patterns. Aggregate data does not contain any personally identifiable information.
  • Server Logs. Cozi collects information from our server logs. These logs may include information such as your Internet Protocol address, browser details, the date and time of your request and certain information about your usage of our site and service.
  • Cookies. We may place a text file called a "cookie" on your computer. This cookie does not contain personal information and cannot retrieve personal information from your computer. Cookies enable us to relate your use of the site and services to information that you have specifically and knowingly provided. Cozi uses cookies to track user traffic patterns, analyze our overall user demographics and usage patterns, serve advertising and to authenticate you on to the service. Cookies or web beacons can be used to collect click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, and precise geo location and user device identification (if you have provided your consent to us to do so). To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit http://www.networkadvertising.org. You can refuse cookies by turning them off in your browser, but in doing so you will not be able to use the web version of our service. Cozi also uses PubMatic, Inc.'s Sell Side Platform services, which uses cookies. To read more about how PubMatic uses cookies or to opt out of PubMatic's cookie usage, please visit: http://www.pubmatic.com/opt-out.
  • Links. Cozi may track whether links to external Web sites are followed, and whether advertisements provided to you are clicked.

 

How does Cozi protect children's information?

Cozi takes protection of children and their personal information very seriously. We strictly comply with the federal Children's Online Privacy Protection Act of 1998. Cozi will never knowingly request personally identifiable information or private content from anyone under the age of 13 without parental consent. If you register and create a Cozi account, provided you are 18 years of age or older, you will be designated as Adult 1 on the account. As Adult 1, you will be asked, at the time of registration, whether you consent to allowing users under the age of 13 to use your account and to be subject to this Privacy Policy. You must be the parent or legal guardian to grant such consent. If we receive this parental consent, we may receive personal information from children under the age of 13 listed on the account in order to provide our services to them. COZI DOES NOT SHARE CHILDREN'S PERSONALLY IDENTIFIABLE INFORMATION WITH THIRD PARTIES. If you are a parent or legal guardian of a user under 13 you may, at any time, revoke your consent to allow your child to participate as a user of your account, refuse to allow Cozi to further use or collect your child's personal information, or direct Cozi to delete all identifiable information regarding your child that you have provided. To do so, please contact our Privacy Officer at the contact information below. However, if you do any of the foregoing, your child will not be able to use the Cozi account or our Services.

 

Do you share my information with third parties?

It is our policy to not share any information collected by us that is personally identifiable to you with third parties, except when we believe we are required to do so by law or in connection with a Partner Edition (described above). We do share non-personally identifiable information with third parties as described above.

Cozi does not have control over the privacy policies of advertisers or other third-party websites. There are links to other websites and pages provided by third parties on Cozi. Similarly, advertisements typically link to third-party websites. An advertiser may receive the information you enter into a form or survey contained in an advertisement. Any personal information you enter is provided directly to that third party and is subject to that third party's privacy policy.

 

Will you transfer my information to a third party?

As Cozi continues to develop its business, it might sell some or all of its assets to another company in connection with a business merger or acquisition. In such cases, customer information (including your personally identifiable information and private content) may be transferred to the company who is taking over Cozi's service. The new company would be required to protect all the information that Cozi has collected from its users under the same terms of this privacy policy.

 

How do I access or correct my information collected by Cozi?

As a Cozi user, you will have the opportunity to review and modify your personally identifiable information and your private content any time you log onto your Cozi account using an email address and password listed on the account.

 

What if I live outside of the United States?

Cozi's site and services are hosted in the United States. If you are visiting our website from outside the United States, you are transferring your personal data into the United States when you use the Cozi service. Many regions, such as the European Union, have data collection protections that differ from U.S. law. If you are an European Union citizen, please see also the section entitled "BBB European Union Safe Harbor Program" for further information.

 

How does Cozi maintain security?

Cozi is strongly committed to protecting your information. Cozi uses several industry best standard methods of securing user information and data. Examples of our security measures include, where appropriate, firewalls and secure socket layers. We also maintain strict limits on who at Cozi can access the information databases that contain your information. Since there is no such thing as perfect security over the Internet, we cannot guarantee 100% security. However, in the unlikely case of a security breach on our databases, we will take immediate steps to resolve the problem swiftly and effectively.

 

What happens if I want to forward my Cozi information to a friend?

If you use one of the helpful Cozi features designed to allow you to voluntarily forward or share your information or content (including your private content) with family or friends outside of your secure account, we will forward or share access to such content from your account to your friend's email address as you provided it to us. Such email address may be stored by Cozi for your future use but will not be used by Cozi to initiate any emails. By sharing your content, you automatically limit Cozi's ability to keep your content private. We recommend that you do this only with trusted friends and family.

 

Will there be changes and updates to this Privacy Policy?

We may occasionally update this privacy policy. When we do, we will also revise the "last updated" date. For changes to this privacy policy that may be materially less restrictive on our use or disclosure of your personal information, we will attempt to notify you by email of the change. We encourage you to review this privacy policy from time to time to stay informed about how we are protecting the personal information we collect. If you continue to use our site or services after we have attempted to contact you about material changes to the privacy policy, we will assume that you agree to the changes.

 

How do I contact Cozi?

If you have any questions, comments, or concerns about this Privacy Policy, please contact us at www.cozi.com/support.

Postal Mail Address:

Cozi, Inc.
506 2nd Avenue, Suite 800
Seattle, WA 98104-2328
Attention: Privacy Officer

 

BBB European Union Safe Harbor Program

Cozi complies with the U.S.-EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. Cozi has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view our certification page, please visit http://www.export.gov/safeharbor/.

In compliance with the Safe Harbor Principles, Cozi commits to resolve complaints about your privacy and our collection or use of your personal information.

European Union citizens with inquiries or complaints regarding this privacy policy should first contact Cozi at:

Cozi, Inc.
506 2nd Avenue, Suite 800
Seattle, WA 98104-2328 USA
Attention: Privacy Officer

Cozi has further committed to refer unresolved privacy complaints under the Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by Cozi, you may contact the BBB EU SAFE HARBOR program at the address below:

Council of Better Business Bureaus, Inc.
BBB EU SAFE HARBOR
Web: www.bbb.org/us/safe-harbor-complaints

 

[Last Updated: 01/29/2014]