Toll-free phone access

Using the toll-free phone number to access your account
Using the short code number to access your account
About IVR

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Mobile access overview
Cozi Mobile (Beta*)
Send to Phone
Automatic appointment reminders
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Using the toll-free phone number to access your account

To use Cozi’s toll-free phone number:

1. Call 1-888-808-COZI (1-888-808-2694) from your mobile phone to be connected to Cozi.
2. Use the voice menus to find the appointments or shopping lists you want.
3. Have the information read to you over the phone, or sent to your phone as a text message. (Your mobile phone service provider may charge you for text messages.)

NOTE: You can also reach us using a local number, 1-703-637-6334.

Using the short code number to access your account

To use Cozi’s short code number:

1. Send messages to 22694 (BCOZI) to reach Cozi.
2. Text the following words, according to the information you would like to receive:

"Calendar" for all of today's appointments
"Shopping" for the first shopping list in your Cozi account
"Help" for information about the Cozi short code
"Stop" to stop receiving all text messages from Cozi
(To start receiving text messages again, contact us.)

Note that capitalization doesn't matter in the words you text. And you should be aware that your mobile phone service provider will charge you for messages at your standard rate.

About IVR

Using Interactive Voice Response (IVR) technology, Cozi allows you to use your mobile phone to retrieve your information in two ways: either by dialing Cozi's toll-free phone number and using the voice menus, or by dialing our short code number and sending us a text request.

When you dial our phone number, you have the option of hearing your information read to you or having it sent to you as a text message. When you dial our short code number, your information will be sent back as a text message. Choose the option that is most convenient for you.

*Beta means that the feature is in the final stages of development and is ready for feedback from real-world users, like you!

Question not answered here? Find answers to other frequently asked questions.