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I can't see the Cozi Outlook Toolbar (Beta)

 

Verify the Outlook processes


1. Close any open Outlook windows: email message windows, calendars, task windows, etc.

2. In Outlook, click File, and then click Exit.

3. In Windows, click Start, and then click Run.

4. In the Open field, type taskmgr, and then click OK.

Run dialog box 

5. Click the Applications tab, and look for the Outlook application in the list.

Windows Task Manager dialog box

6. If you see it, select it and click the End Task button.

7. Click the Processes tab in Windows Task Manager.

Windows Task Manager Processes tab

8. Click the Image Name column header at the top of the list so that the process names appear in alphabetical order.

9. Scroll down the list and look for "OUTLOOK.EXE." If you find any, select each in turn and click the End Process button until all of the Outlook processes are ended.

Windows Task Manager dialog box

10. Restart Outlook. There should now be a single Outlook process listed in the Processes list in Windows Task Manager.

11. If the Cozi Outlook Toolbar (Beta) is not displayed when Outlook restarts, go to the next troubleshooter: Enable Outlook Toolbar Alerts.


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